Common Questions
How do I know which size to order?
Measure your existing cover (or the top edge of your spa) outside-to-outside for length and width. Then measure the corner radius. If you’re unsure, choose a custom cover instead. Our team confirms every measurement with you before production.
How fast will it ship?
Ready-to-Ship covers leave our Ontario facility in 5-7 business days. Transit time depends on your location: 2–4 days in Southern Ontario/Quebec, 5–9 days for Western Canada, 6–10 days for Atlantic Canada.
What if it doesn’t fit?
Ready-to-Ship covers can be returned within 14 days if unused. If you’re unsure about sizing, request a custom cover instead. We confirm your measurements with you before building it.
What’s your warranty?
3 years on manufacturing defects. Our coverage is flat for the full 3 years, with no pro-rated reduction over time. Full warranty terms here →
Do you really include everything in the price?
Yes. No premium foam upgrade, no insulated hinge upgrade, no vapor seal upgrade. Every feature is standard. See our honest pricing breakdown →